Tag Archive

Frustrated with Yelp?

Published on September 4, 2014 By Brenda Simon

Businesses have tried to make it easier for customers to review their business on Yelp, by having a laptop set up in their place of business.  Problem is with reviews coming from the same IP address (an address  related to your internet connection) these are snagged as fake reviews by Yelp and thus, filtered aka […]

Online Reviews

Published on May 6, 2012 By Brenda Simon

People can now talk about your business in a variety of public forums.  Most of us welcome this.  It does have its downside – that one unhappy customer.  The one you tried exhaustingly to satisfy.  If you’ve been in business long enough – it either already has happened, or will happen. Manage your online reputation by […]